Our Privacy Policy

What type of information we collect:

We receive, collect, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer, and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments, feedback, reviews, recommendations, and personal profile.

How we collect information:

We use forms on our site, so you control what information we collect.

How we collect your information:

We collect your information for the following purposes:

  1. To provide you with ongoing customer assistance and technical support;

  2. To be able to contact our visitors and users with general or personalized service-related notices and promotional messages;

  3. To create aggregated statistical data and other aggregated and/or inferred non-personal information, which we may use to provide and improve our services;

  4. To comply with any applicable laws and regulations.

How we store, use, share, and disclose your personal information:

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall. 

 

How we communicate with our visitors:

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes, we may contact you via email, telephone, text messages, and postal mail.

 

How we use cookies and other tracking tools:

 

We use tracking tools such as Google Analytics, Hubspot, and ConvertKit to monitor the performance of our website and marketing campaigns.  We do not sell any information to anyone.  This data helps our marketing team understand how they can improve your experience on our website and learn more about our services.

 

How to withdraw your consent:

 

If you don't want us to process your data anymore, please contact us at service@jonesetaxbenefits.com.

 

Privacy policy updates:

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions and your contact information:

 

Contact us at service@jonestaxbenefits.com if you would like to: access, correct, amend, or delete any personal information we have about you.